Due to sanitary and safety reasons, all sales are final. Defective items can be returned within 14 days, in new and sanitary conditions. After receipt of product in specified conditions, they will qualify for exchange ONLY.  The exchange may be denied based on the condition of the returned item.  If a returned item that has been denied exchange is wanted back, it is up to the consumer to pay for return shipping.  All exchanges must be requested through the contact page on our website or at A2ZPleasureChest@gmail.com.

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